Quality (Kwol'-) n.1 A distinguishing characteristic or attribute. 2 the basic character or nature of something. 3. a feature of personality. 4. a degree or standard of excellence esp. a high standard. 5. high social status or the distinction associated with it.
"little q": The problems associated with production and the tactical tools that lead to control and improvement.
"Big Q": Quality in the management setting: more strategic, more comprehensive and system wide, ie quality management.
"Really big Q": Beyond quality control and quality management, this looks at sustainability and responsibility; and at a higher level than just the organisation or the firm (Roberto Saco, ASQ President, QP July 2008, p8).
The Australian Organisation for Quality-Queensland Inc (AOQ-QLD) is a member based organisation that provides the business community with knowledge, expertise and assistance with integrating their management systems ( "top down") including the legal requirements of governance and ethics, the regulated systems eg WHS and environmental as well as quality, risk, knowledge and compliance.
Developing and managing these systems builds the foundations for business improvement and puts an organisation on track to achieving excellence.
AOQ-QLD also offers services in all management systems and business excellence programs eg environment, safety, customer service.
The pursuit of quality is about achieving excellence in all facets of a particular activity, be it business, culture, sport, health, education or government. It involves firms, organisations and individuals having a clear and coherent vision of their goals and strategies. It also involves strong organisational leadership and positive management attitudes to both workforce and customer alike.
The member services include learning, training, networking, resources, auditing and consultancy.
The Australian Organisation for Quality Inc (AOQ) is the country's
oldest and largest industry group in the field of Quality and Business
Management.
.
The AOQ was formed as a not-for-profit organisation in 1968
AOQ-QLD is a membership-based association representing over 6,000 corporate personnel and personal members and affiliates around Australia and from overseas.
The AOQ-QLD exists to:
- Serve its Members eg provide member support such assistance with migrating to the relevant AS-ISO management standards.
- Provide a value for money Consulting/Auditing service to members
- Provide Training in Quality and Business Improvement Technologies
- Promote and manage the Gold Awards for Business Excellence
- Communicate with members and the business community at large
- Market the Association, the Profession and Quality as an integral component of good management
- Develop and present events such as Member Evenings, Sponsored Workshops/Seminars, Conferences such as Six Sigma 2007 and Aged Care 2008
- Lobby Governments at all levels
- Lobby Associations such as Local Chambers of Commence and their Business Awards, State Branches of national employer Associations and Unions
- Be financially viable
- Provide opportunities for like minded members to unite in specific industry groupings called Divisions.
AOQ-QLD trades as:
- AOQ-QLD
- Queensland Quality Centre (QCC)
- Queensland Business Improvement Centre (QBIC)
The President's Report to the AGM 2006 is available at
President-Report-2005-2006.pdf
The Chairman's Report to the AGM 2007 is available at AGM-2006-07.pdf (this is a 3Mb File)
A brief history of Australian Organisation for Quality-Queensland Inc
- Chartered in 1972
- Struggled until 1987 when the Queensland Government Purchasing Policy made quality important
- United into a National AOQ in 1988
- Conducted Qualcon in 1986, 1993, 1998, 2001, and 2005
- Developed the Queensland Quality Centre (QCC) in 1992
- Re-structured in 1996
- Was an Registered Training Authority (RTO) from 1996 to 2004
- Developed the Queensland Awards in 1988
- Developed the Gold Awards in 2001
- Developed the Queensland Business Improvement Centre (QBIC) in 2003
- The Gold Awards were taken Nationally in 2004
- Developed the Divisions in 2005 with the formation of the Aerospace Division in 2005.
- Formed the Aged Care Division in 2006
- Formed the Six Sigma Division in 2006.
- Formed the Regulated Research and Development and Manufacturing Division in 2007
- Withdrew from Australian Organisation for Quality Inc in 2007.
AOQ-QLD
PO Box 15205
CITY EAST
QUEENSLAND 4002
Tel: (+61) 7 3816 2255
Fax: (+61) 7 3816 2288
Email:info"-at-"aoq.org.au
Note replace "-at-" in email addresses with "@" to try and reduce spam.
Nationally AOQ is a federation of State Branches. More information is available at www.aoq.net.au email president"-at-"aoq.net.au
Note replace "-at-" in email addresses with "@" to try and reduce spam.